AWS Architect

Posted 5 weeks ago

NovelVox being a Cisco Preferred Solution Partner is a leading software product company operating in the Contact Center Industry. Our products help the world's leading brands in enhancing the customer experience and improve productivity.

Quick Facts

  • Cisco preferred solution partner, Genesys AppFoundry Premium Member, and Avaya Devconnect Partner 
  • Great Place to Work certified
  • Awarded as 10 Most Recommended Contact Center Solution Providers by CIO insiders
  • 5 Global offices in the US, UK, India, Saudi Arabia, and UAE
  • 140+ team of strong software development professionals 
  • 300+ Active deployments for customers in 20+ countries, including LinkedIn, P&G, American Express, Best Buy, Reliance JIO, FedEx, Axis Bank, and more.
  • Serving 5+ Fortune 500 Companies
  • 98.7% customer retention ratio
  • World's first and only Drag & Drop Designer studio for Contact Centers
  • Industry verticalized solutions for Banking, Credit Unions (US only), Insurance, Healthcare, Government, Retail, Telco, etc.
  • Largest library of 75+ ready Contact Center Integrations, including core systems
  • One stop solutions for integration, digital channel engagement, reporting & monitoring, chatbots, etc. to optimize contact center performance end to end.
  • Have a look at the following link to know more about our products:?

Why we?

  • Nurturing Work Environment
  • Work-Life Balance
  • Focus on capability Building
  • Opportunity to Learn and Grow
  • High Performance & Rewarding Culture
  • Amazing Talent Engagement Opportunities
  • Engagement at the core
  • Industry benchmarked Salary
  • Flexible Working Hours

You may also visit us at and follow us on LinkedIn, Facebook, and Glassdoor.

Job Description

  • The key responsibilities may involve some or all the areas listed below:
    - Design and implement system architecture with AWS cloud
    - Develop automation scripts for AWS using AWS SDK, cloud formation etc.
    - Take part in peer group code reviews
    - Mentor team on AWS and application
    - Identify risks and issues, and help monitor them
  • Responsible for architecting, designing, and implementing solutions for various functions, as well as continuously improve the security of our Amazon Web Services integrated practice, products, and tools.
  • Required to be hands on Tech Architectural profile, providing solutions, suggestions and helping in maintaining the technical frameworks.
  • Ability to hand hold Development & Technology teams in System Design & Data Architecture.
  • Exposure into broad spectrum of emerging technologies, their commercial implications and market prospects
  • Participating in pre-sales and sales support activities related to cloud computing and other emerging technologies
  • People management.

Technical Skills:

  • Excellent knowledge of Web technologies, Java, JavaScript, contact center environment.
  • Experience of current technologies including Open Source, J2EE (JSP, Servlet, JSP, etc.), web application development, web services (REST/SOAP/XML), Rich Internet Applications, messaging infrastructures and databases.
  • Hands working experience in DevOps automation tools (Terraform, Ansible, Cloud Formations, Azure DevOps) with pubic clouds (GCP, AWS, Azure). one of DevOps tools, e.g., Ansible, Chef, Puppet, Jenkins, Kubernetes, Docker, Git Certifications: AWS DevOps, Google Cloud DevOps, Azure DevOps Expert.
  • Extensive experience on Infrastructure as a Code (IAC) tool e.g., Terraform, AWS Cloud Formation, Azure DevOps, Deployment Manager

Candidate Profile

  • Excellent communication skills.
  • Lateral Thinker.
  • Very good logical ability and ability to handle ambiguity.
  • Passionate for Technology and eye for Process.
  • Knowledge of various software development technologies & their potential.
  • Business knowledge / awareness of domains like finance, health, telecom etc.
  • Willingness to work in different time zones and odd times.
  • Proactive and a solution provider.
  • Ability to handle pressure.
  • Strong cultural values / Cultural fit / sync with organizational philosophy.
  • Team player - Ability to work well in a team - carrying out own part and helping to pull and achieve as a team.
  • Strong decision making and problem-Solving skills - Investigates the problem along with team members by questioning to get at the root of it and generates alternatives for solving the problem. Also, any project, any technology, any situation, the person should know how to solve problems at various levels.

Job Summary

faridabad Location
Full Time Job type
15 - 20 years Experience
1 Openings


609-610, 6th Floor, SSR Corporate Park, Opp NHPC Metro Station
Faridabad, Haryana
Email: Phone: +91 - 9811037909