Content Marketing

Posted 12 weeks ago

NovelVox being a Cisco Preferred Solution Partner is a leading software product company operating in the Contact Center Industry. Our products help the world's leading brands in enhancing the customer experience and improve productivity.

Quick Facts

  • Cisco preferred solution partner, Genesys AppFoundry Premium Member, and Avaya Devconnect Partner 
  • Great Place to Work certified
  • Awarded as 10 Most Recommended Contact Center Solution Providers by CIO insiders
  • 5 Global offices in the US, UK, India, Saudi Arabia, and UAE
  • 140+ team of strong software development professionals 
  • 300+ Active deployments for customers in 20+ countries, including Linkedin, P&G, American Express, Best Buy, Reliance JIO, FedEx, Axis Bank, and more.
  • Serving 5+ Fortune 500 Companies
  • 98.7% customer retention ratio
  • World's first and only Drag & Drop Designer studio for Contact Centers
  • Industry verticalized solutions for Banking, Credit Unions (US only), Insurance, Healthcare, Government, Retail, Telco, etc.
  • Largest library of 75+ ready Contact Center Integrations, including core systems
  • One stop solutions for integration, digital channel engagement, reporting & monitoring, chatbots, etc to optimize contact center performance end to end.
  • Have a look at the following link to know more about our products:?

Why we?

  • Nurturing Work Environment
  • Work-Life Balance
  • Focus on capability Building
  • Opportunity to Learn and Grow
  • High Performance & Rewarding Culture
  • Amazing Talent Engagement Opportunities
  • Engagement at the core
  • Industry benchmarked Salary
  • Work from home

You may also visit us at and follow us on Linkedin, Facebook, and Glassdoor.

Job Description

Job Description

  • Regularly produce various content types including email, social media posts, blogs, white papers etc
  • Create content marketing campaigns to drive leads
  • Update website content as needed
  • Use SEO best practices to generate traffic to our website
  • Actively manage and promote our blogs
  • Write clear marketing copy to promote our products/services
  • Edit content produced by other members of the team
  • Analyze content marketing metrics and makes changes as needed
  • Collaborate with other departments to create innovative content ideas
  • Preparing well-structured drafts, ensure all-around consistency (style, fonts, images and tone)
  • Writing other content as needed including press releases, web pages, articles and case studies


  • Bachelors degree, Journalism or related field
  • Knowledge of digital marketing tactics, including SEO, email marketing and web analytics
  • Excellent writing and editing skills in English
  • Impeccable spelling and grammar
  • Great research, organizational and learning skills
  • High comprehension of software like Microsoft Word and Google Docs
  • Hands-on experience in writing Blogs and news articles, Product descriptions, Case studies, whitepapers
  • Hands-on experience with Content Management Systems (e.g., WordPress)
  • Experience- 4+ Years


Job Summary

Faridabad Location
Full Time Job type
5 - 10 years Experience


609-610, 6th Floor, SSR Corporate Park, Opp NHPC Metro Station
Faridabad, Haryana
Email: Phone: +91 - 8700267172