Inside Sales Manager

Posted 4 weeks ago

Apply Now

NovelVox being a Cisco Preferred Solution Partner is a leading software product company operating in the Contact Center Industry. Our products help the world's leading brands in enhancing the customer experience and improve productivity.

Quick Facts

  • Cisco preferred solution partner, Genesys AppFoundry Premium Member, and Avaya Devconnect Partner 
  • Great Place to Work certified
  • Awarded as 10 Most Recommended Contact Center Solution Providers by CIO insiders
  • 5 Global offices in the US, UK, India, Saudi Arabia, and UAE
  • 140+ team of strong software development professionals 
  • 300+ Active deployments for customers in 20+ countries, including LinkedIn, P&G, American Express, Best Buy, Reliance JIO, FedEx, Axis Bank, and more.
  • Serving 5+ Fortune 500 Companies
  • 98.7% customer retention ratio
  • World's first and only Drag & Drop Designer studio for Contact Centers
  • Industry verticalized solutions for Banking, Credit Unions (US only), Insurance, Healthcare, Government, Retail, Telco, etc.
  • Largest library of 75+ ready Contact Center Integrations, including core systems
  • One stop solutions for integration, digital channel engagement, reporting & monitoring, chatbots, etc. to optimize contact center performance end to end.
  • Have a look at the following link to know more about our products:?https://www.youtube.com/results?search_query=novelvox

Why we?

  • Nurturing Work Environment
  • Work-Life Balance
  • Focus on capability Building
  • Opportunity to Learn and Grow
  • High Performance & Rewarding Culture
  • Amazing Talent Engagement Opportunities
  • Engagement at the core
  • Industry benchmarked Salary
  • Flexible Working Hours

You may also visit us at www.novelvox.com and follow us on LinkedIn, Facebook, and Glassdoor.

Job Description

Job Description
  • A go-to Leader for building, mentoring, and leading a high-performing inside sales team to generate new revenue streams through outbound reach.
  • Execution of lead generation, prospecting, setting up benchmarks to ensure consistent and steady flow of leads which lead to closures.
  • Develop and execute:
    - Sales strategies through new and out of the box key measurement criterion for sales opportunities.
    ?- Account planning to drive continuous sales with key existing customers and develop new accounts and sales.
  • Providing strategic guidance while focusing on quantitative results.
  • Plan a skilling model which constantly helps the Inside Sales teams to scale and be updated on technology landscapes.
  • Team with channel partners to build pipelines and close deals.
  • Report on sales metrics, Suggest and implement improvements in the sales administration process.
  • Use customer feedback to generate ideas about new features or products.
  • Research and discover methods to increase customer engagement.

Skills

Candidate Profile

  • Extensive experience in selling any of the following:
    1. Unified Desktops / Wall board / Real time reporting
    2. Workforce Management for BPO
    3. Contact center voice applications like Outbound dialer, IVR, ACD, Genesis, Cisco, Avaya application, chatbots, CRM, CXM tools
  • Experience of Inside Sales for Corporate /B2B in IT |Technology space | Telecom | Cloud | SAAS 
  • Must have Software products/services sales experience across Europe, Asia, and Middle East.
  • Strong team leading experience.
  • Proven successful track record of continuously achieving sales & leads target.
  • Experience in strategic alliances would be preferred.
  • Must have excellent communication, negotiation, presentation, and interpersonal skills.
  • Very good logical ability and ability to handle ambiguity.
  • Business knowledge / awareness of domains like finance, health, telecom etc.  
  • Strong cultural values / Cultural fit / sync with organizational philosophy. 
  • Team player - Ability to work well in a team - carrying out own part and helping to pull and achieve as a team. 
  • Strong decision making and problem-Solving skills - Investigates the problem along with team members by questioning to get at the root of it and generates alternatives for solving the problem. 
Apply Now

Job Summary

https://www.novelvox.com Website
faridabad Location
Full Time Job type
8 - 15 years Experience
1 Openings

Contact

609-610, 6th Floor, SSR Corporate Park, Opp NHPC Metro Station
Faridabad, Haryana Email: k.juneja@novelvox.com Phone: +91 - 9811037909

Share